This week I attended the Facebook UX research panel at the New York headquarters. It was a really interesting event and there were different researchers from different teams. I think one of the key learnings I took from the event was the difference between qualitative and quantitative user research. I was a UX Designer at JCPenney for over a year, and we only did qualitative research with usability studies and research. But a company like Facebook is extremely data driven and heavily on quantitative research.
The panel at the went over all the tools they use and how they interpret data to help designers. The problem solving approach at Facebook was very different and technical compared to JCPenney. This event made me see user research in a whole new way, and there is a lot I still need to learn about research.

